Interpreting specs is a big one—some are so vague you’re almost guessing what they want.
Standing out is tough. Feels like everyone is saying very similar things.
We didn’t win ours, but feedback was that we needed to be more explicit about cost vs impact, not just service quality.
We were successful in a recent LA bid—honestly I think what made the difference was clear case studies + quantified outcomes.
We’re seeing more focus on integration with health (ICBs)—especially around hospital discharge and avoiding readmissions.
Agree with this. In our last tender they talked a lot about early intervention, but the KPIs were still very activity-based.
